Friday, March 23, 2018

RTI cell closed, BBMP sends activists on a wild-goose chase

Times of India: Bengaluru: Friday, March 23, 2018.
Four months since the RTI cell at the BBMP headquarters has been closed, activists say the move has undermined their right to seek information as approaching designated public information officers (PIOs) to submit applications has become an ordeal.
While closing the cell in the last week of November 2017, the Palike said RTIs pertaining to different wards were landing at the head office, and transferring them to the PIOs concerned was taking a lot of time. The civic agency has now put up the list of its 502 PIOs on the website along with their contact numbers and addresses for RTI applicants.
Ravindra Nath Guru, managing trustee of the Karnataka Right to Information Activists Forum, said the assistant commissioner (administration), who is PIO for the commissioner’s office, recently refused to accept an application and relented only after her superior intervened.
“When the cell opened in 2006, there were only 100 wards under BBMP, yet contacting the PIOs was difficult. Now, the number of wards has almost doubled. Most PIOs, who include engineers and medical officers, are usually on the field and available only at certain hours every day,” said Guru.
Prior to its closing, the cell was receiving up to 150 applications every day, officials said. But they now have no clue about the number. “We have been getting dozens of calls from citizens, who are finding it difficult to hand over applications to officers. Their email addresses haven’t been provided, so we have no choice but to go to the office, only to be told that the officer is not present,” rued RTI activist B Veeresh.
When applications were being routed by the cell located in the head office to the officer concerned, the latter had no choice but to take them up. Now that this mechanism is no longer functioning, Veeresh said, officers may no longer accept applications.
“We’ve met officials from the department of personnel and administrative reforms, who had written to the BBMP in February requesting that the cell be reopened. But since their letter was ignored, we will ask them to issue a government order,” Guru said.
For the record, BBMP commissioner N Manjunatha Prasad said there is ‘no chance’ of the cell being reopened.
Quotes:
Activists know how to submit applications, but a citizen may not be aware of the process. I have found PIOs absent from their workplace several times. Many officers do not have any knowledge or information on who is supposed to accept the application. If they do, they ask us to wait in the office till the PIO gets back. They have broken a system that was designed to help citizens
B T Britto, activist
People travel all the way to the office, only to be told that the PIO is not in. Since nobody else will accept the application, they have no choice but to come back another time, and how many times can they do that? The officers are spread across the city, and if I want some information on Bommanahalli, I will have to travel several kilometres to the office. On getting there, there’s no guarantee that we’ll find the officer and manage to submit the application
Kathyayini Chamaraj, executive trustee, CIVIC, an NGO
Times View
The RTI Act has been a game-changer in many ways. A powerful tool in the hands of a vigilant public, it’s a law officials and politicians love to hate. There have been efforts by vested interests to dilute the Act as it has exposed glitches in administration. The present scenario in Bengaluru where citizens are struggling to file applications with no proper system in place is yet another way of suppressing information that citizens are entitled to. The government must act quickly to cut through this bureaucratic tangle and ensure people get access to information they need.